Effective Date: [September 18, 2025]

We want you to be happy with your purchase. If you’re not satisfied, please review our return and refund terms below.

1. Return Eligibility

• Items must be returned within 7 days of delivery.
• Items must be unused, in original packaging, and in resalable condition.

2. Return Process

• Contact us at onigxsales@gmail.com to request a return authorization.
• Once approved, ship the product back to the address provided.
• Customers are responsible for return shipping costs unless the return is due to our error.

3. Refunds

• Refunds will be issued to your original payment method within 7–10 business days after inspection.
• Shipping charges are non-refundable.

4. Exchanges

If you received a defective or incorrect product, we will replace it at no extra cost.