Effective Date: [September 18, 2025]

At Onigx.com, we aim to deliver your orders quickly and securely.

1. Processing Time

• Orders are typically processed within 1–3 business days.
• Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods & Times

• We offer standard and expedited shipping options.
• Delivery times vary depending on your location (average: 5–12 business days for standard shipping).

3. Shipping Rates

• Shipping costs are calculated at checkout based on weight, destination, and shipping method.

4. Order Tracking

Once shipped, you will receive an email with a tracking number.

5. International Shipping

We ship worldwide. Please note that international orders may be subject to customs fees, duties, or taxes, which are the buyer’s responsibility.

6. Delays

We are not responsible for shipping delays caused by carriers, customs, or unforeseen events.